Expedited Diagnostics & Problem Solving Session
Stuck on a problem you can’t solve in-house?
This session gives you direct access to Denteon for fast, high-level troubleshooting and real-world solutions.
We use this time to identify root causes, validate assumptions, and give you a clear path forward — whether it’s a quick fix or something deeper.
Common use cases:
- Roland machine errors / abnormal behavior
- Calibration or tool change issues
- Crashes or inconsistent results
- Dust collection / airflow problems
- CAM strategy or machine performance concerns
- Software, tooling, or production workflow issues
How It Works
-
Purchase this session and select your time at checkout
(You’ll choose from available time slots via our scheduling calendar) - Join the call via Google Meet at your scheduled time
- We’ll work with you live to:
- Diagnose your Roland machine issue
- Walk through testing and validation
- Identify root cause
- Recommend next steps
We can also assist with related digital production issues during the session, including:
- Software / CAM troubleshooting
- Tooling selection and setup
- Production efficiency and workflow optimization
What’s Included
- Live remote session with a Denteon technician
- Real-time diagnostics and guided troubleshooting
- Clear explanation of findings
- Actionable next steps
Credit Toward Service
If this session leads to an approved repair or service through Denteon,
👉 your $600 fee is applied toward labor.
Important Notes
- This is for advanced technical support — not basic training
- Customer must have internet access and access to the machine during the session
- Some issues may require follow-up service or parts
