FAQ

To initiate a service request for your Roland milling machine, please provide your contact information using this link. Once we receive your details, a member of our support team will reach out to you to discuss the specific issues you are experiencing with your machine and guide you through the next steps.

No, we do not process or ship orders on weekends (Saturdays and Sundays) or major US-based holidays. Orders will be processed on the following business day.

Please contact using this link to ensure that we can accommodate your request without any additional charges. Please note that any additional charges that may apply will depend on the extent of work already completed on your order. We recommend reaching out as soon as possible to minimize any potential fees.

We currently ship within the USA only.

38415 Innovation Ct, Suite C Murrieta, CA 92563

Our operational hours are Monday to Friday, from 9:00 am to 5:00 pm PT (Pacific US Time).

We provide a 90-day warranty on all milling service and repair work. This warranty covers all labor and parts involved in the repair or service of your mill.

Backup Milling Center is a professional dental milling service offering high-quality zirconia and other dental restorations for dental labs. We provide reliable outsourcing solutions to streamline your workflow.

We mill a variety of dental materials, including:

Zirconia: Backup Milling Gradient Zirconia, Harvest Nano Zirconia, and Argen HT Multilayer Zirconia for strength and aesthetics.

PMMA: Harvest PMMA for durable temporaries.

Wax: Harvest Wax for precise casting and pressing.

Yes, you are welcome to send us your materials. Please include the sintering program with your shipment. It is important to call us first to set up your account before placing an order using your own materials.

Yes, we provide high-esthetic design services specifically tailored for our milling clients. Our team is equipped to handle complex designs, ensuring top-quality results.

Orders for crown milling are typically processed within 1 to 2 days. If your case includes design services, please allow an additional day. Refer to our turnaround time [link here]  chart for detailed information.

We serve clients across the United States.

Create an account, and submit your first case Here.

Currently, we accept payments via credit card only.